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Functions of the Traffic Department

Functions of the Traffic Department

1. Proper and Economical use of available resources such as locomotives, Rolling stock, track, signalling and telecommunication equipment and manpower etc.
2. Timely planning for additional line/track and rolling stock capacities based on realistic traffic forecasts.
3. Better Quality of service: This will include the following:-
A. Passenger Train Operation
(i) Better Time-Table.
(ii) Punctuality of passenger carrying trains.
(iii) Adequate & proper accommodation for passengers to travel.
(iv) Safety of passengers.
 B. (Goods Train Operation)
(i) Prompt, regular and assured supply of proper type of wagons for loading.
(ii) Quick, assured, and safe transit of goods.
4. To identify business opportunities through market studies.
5. To define and determine product design and product mix for freight and passenger segments through close interaction with customers/markets.
6. To collect customer/market information through market surveys and customer complaints.
7. To determine cost of different product and services.
8. To recommend pricing of different product and services.
9. Maximum loading by prompt supply of wagons.
10. Attracting height rated and high yielding traffic.
11. For additional capacity to meet the future growth of traffic efficiently.
12. Ensuring Safety.

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